Pocket Lab Assistant

Frequently Asked Questions

Q: Where can I find information about using the Pocket Lab Assistant?: A: Check the User Guide and Tips section on this website, or feel free to write to us anytime at service@pocketlabassistant.com
Q: Which handheld devices are compatible with Pocket Lab Assistants?: A: Palm OS Compatibility: Works on all Palm OS 5 handhelds, with a color screen.
Q: Is there a Pocket PC / Windows Mobile version?: A: We currently offer the Palm version only, but busy creating a Windows Mobile / PPC version. If you are interested in buying a Windows Mobile / PPC version, please sign up for our newsletter and you’ll be informed when it is released.
Q: What is the memory requirement for the Pocket Lab Assistant?: A: The application requires 1400 KB of available memory on the handheld.
Q: Where can I download the trial version of the Pocket Lab Assistant software?: A: You can download the trial version here.
Q: Where can I purchase the Pocket Lab Assistant?: A: You can purchase the Pocket Lab Assistant at: www.pocketlabassistant.com
Q: What are the differences between the trial and the full versions?: A: The trial version has all the same features as the full version, except that it will stop working after five launches. At that point, you will need to visit www.pocketlabassistant.com to purchase a registration code to unlock the software.
Q: After installing the Pocket Lab Assistant software on my handheld, what do I do next?: A: Just find the Pocket Lab Assistant icon on the main interface of your handheld, and click it to launch the program.
Q: I purchased the commercial version of the Pocket Lab Assistant software. May I install it on a second handheld?: A: You can install the Pocket Lab Assistant on all the handhelds you personally own, but may not share it with other people.
Q: How can I get help for the Pocket Lab Assistant software?: A: First, consult the User Guide document. Click here to look at the online version of the document. Next, read this FAQ, and visit the Customer Support section of our site. If you are unable to find answers to your questions, please e-mail us at service@pocketlabassistant.com. Be sure to provide the model name of your handheld.
Q: How can I provide my e-mail address, so I can stay informed about updates?: A: You can visit http://pocketlabassistant.com/newsletter.php and sign up to receive upgrades and news.
Q: Can the software be installed and run from an SD expansion/memory card?: A: Yes, Pocket Lab Assistant can be installed and run from an expansion card.